Effective Date: 2 April 2026
Company: Aesthetic Labs EU SRL
Registered Office: Strada ARMENEASCĂ, Nr. 23, cam 14, Sector 2, Bucharest, Romania
Email: support@aestheticlabs.eu

1. Identity of the Data Controller

Aesthetic Labs EU SRL (“we”, “our”, “us”) is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process the following data:

• Name, company name
• Billing and shipping address
• Email address and phone number
• Payment and transaction details
• Website usage data (cookies, analytics tools)

3. Purpose of Data Processing

Your personal data is processed for:

• Order fulfillment
• Shipping and delivery
• Customer support
• Fraud prevention and security
• Legal and tax compliance
• Website performance and analytics improvement

4. Legal Basis for Processing

We process your data under:

• Performance of a contract (Art. 6(1)(b) GDPR) – to fulfill your order
• Legal obligations (tax, accounting)
• Legitimate interests (service improvement, fraud prevention)
• Consent (for marketing, where applicable)

5. Data Sharing

We may share your data strictly as necessary with:

• HELPSHIP SRL (fulfillment partner)
• Courier partners (e.g., DHL, GLS, and similar providers)
• Payment processors and IT service providers

All partners operate under confidentiality and data protection agreements.

We do not sell or rent your personal data.

6. Data Retention

• Invoice and billing data: 3–5 years (legal requirement)
• Delivery and order data: up to 12–24 months
• Marketing data: until consent is withdrawn

7. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

📩 To exercise your rights: support@aestheticlabs.eu

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Cookies

Our website uses cookies for functionality, analytics, and marketing.

You can manage or disable cookies through your browser settings.
A cookie consent banner is provided where required.

10. Policy Updates

We may update this policy periodically. Changes will be published with a revised effective date.