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Common questions

Frequently asked questions

Everything about ordering, shipping, storage and documentation.

How long does shipping take?+

Orders are usually processed within 24 hours (Monday to Thursday). Delivery time depends on your location within Europe.

Are your peptides tested for quality?+

Yes. All our products are third-party tested to ensure purity, accuracy, and research-grade quality.

How should peptides be stored?+

Peptides should be stored in a cool, dry place, away from sunlight and moisture, to maintain stability and integrity.

Can I return or replace an item?+

If the order arrives damaged, it can be replaced. However, the returns are not accepted.

Do you offer bulk or wholesale options?+

Yes. We provide bulk supply options for laboratories, universities, and research institutions upon request.